Cancellation Policy

Cancellation Policy

1. Cancellation before Shipment -? If you need to cancel your order before it has been shipped, please send an email to: contact@braincalculus.com with Subject: Order Cancellation-<Order Number>, where Order Number is the actual order number that you received after placing the order. The request will be processed in 3 business days.

2. Cancellation Post Shipment (Before Delivery) -? If you cancel the order after it has been shipped but has not been delivered yet, please send an email to: contact@braincalculus.com with Subject: Order Cancellation-<Order Number>, where Order Number is the actual order number that you received after placing the order.

  • As we work with a third party agency for Courier, there might be a case, where we have handed over the package to Courier person. Delivery will be attempted in such a case, please don't accept the delivery.
  • We'll check the returned package and based on our verification report of package/condition, will process the request in 3 business days.